Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the R U GOOD? platform, website, applications, and related services. By accessing or using the service, you agree to comply with these Terms.

Acceptance of Terms

By accessing, registering for, or using R U GOOD?, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and any future updates posted on the platform.

If you do not agree with these Terms, you should not use the service.

Service Description

R U GOOD? provides automated safety check-ins, wellness monitoring, emergency escalation alerts, and communication tools designed to support personal safety, accountability, and emergency awareness.

Features may include:

  • Automated SMS safety check-ins

  • Emergency contact notifications

  • Wellness monitoring workflows

  • User response tracking

  • Administrative and reporting tools

  • Customer support communications

User Responsibilities

By using the service, you agree to:

  • Provide accurate, current, and complete information

  • Maintain the confidentiality and security of your account

  • Keep emergency contact information updated

  • Use the platform only for lawful and authorized purposes

  • Avoid misuse, abuse, or interference with the service

Improper, fraudulent, or unlawful use of the platform may result in suspension or termination of access without notice.

SMS Messaging Terms

By providing your phone number and opting in to SMS communications, you consent to receive text messages from R U GOOD? regarding:

  • Safety check-ins

  • Emergency escalation alerts

  • Account notifications and service updates

  • Customer support communications

  • Wellness and monitoring notifications

Message frequency varies and may include recurring daily check-in messages.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you may receive a final confirmation message.

For assistance, reply HELP or contact support directly at:

Consent to receive SMS messages is not a condition of purchase.

Wireless carriers are not liable for delayed or undelivered messages.

Subscription & Billing

Certain features or services may require a paid subscription. Subscription pricing and billing details will be displayed at the time of purchase.

Payments are processed securely through trusted third-party payment providers.

Users may cancel subscriptions according to the cancellation terms provided during signup. Cancellation may result in limited access to premium features and services.

Privacy

Your use of the service is also governed by our Privacy Policy. By using R U GOOD?, you consent to the collection and use of information as described in the Privacy Policy.

Disclaimers

R U GOOD? is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

R U GOOD? is intended as a supplemental safety and wellness tool and does not replace:

  • Emergency services

  • Law enforcement

  • Medical professionals

  • Crisis response services

  • Professional emergency monitoring systems

We do not guarantee:

  • Immediate or successful message delivery

  • Emergency response outcomes

  • Continuous or uninterrupted service availability

  • Accuracy of third-party carrier performance

Users should always maintain alternative emergency communication methods.

Limitation of Liability

To the fullest extent permitted by law, R U GOOD?, its affiliates, operators, employees, partners, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to the use of the platform or services.

This includes, but is not limited to:

  • Delayed or failed message delivery

  • Missed alerts or notifications

  • Service interruptions

  • Data loss

  • Emergency response failures

Intellectual Property

All platform content, branding, software, logos, designs, and related materials are the property of R U GOOD? and may not be copied, distributed, or used without prior written permission.

Termination

We reserve the right to suspend or terminate access to the platform at any time for violations of these Terms, misuse of the service, unlawful activity, or behavior that may harm the platform or other users.

Changes to Terms

We may update these Terms & Conditions periodically to reflect service updates, legal requirements, or operational changes.

Continued use of the platform after updated Terms are posted constitutes acceptance of the revised Terms.

Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

R U GOOD?
Website: rugood.io/contact
Email: support@rugood.io

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